We commit to understanding digital exclusion and how it impacts the people we work with.
At Lifelink, we recognise that digital exclusion can create significant barriers to accessing mental health support and wellbeing services. We are committed to identifying and understanding the specific challenges our clients face—whether it’s lack of access to devices, poor connectivity, or limited digital skills. We will ensure our services are inclusive and accessible to all, addressing digital exclusion as a key factor in improving mental health outcomes.
We commit to delivering on digital inclusion across our organisation, based on our understanding of need.
At Lifelink, we are dedicated to embedding digital inclusion into every aspect of our organisation. Building on our understanding of the digital barriers our clients face, we will ensure our services, systems, and communications are designed with accessibility in mind. This includes offering flexible options for accessing counselling and wellbeing services online, and evaluating our digital platforms to ensure they meet user needs. By integrating digital inclusion into our strategy, we aim to create a welcoming and equitable digital environment for everyone we support.
We commit to identifying and utilising appropriate resources for digital inclusion.
At Lifelink, we understand that achieving meaningful digital inclusion requires access to the right tools, technologies, and support networks. We are committed to sourcing and utilising appropriate resources that empower both our staff and clients to confidently engage with digital services. We will actively collaborate with partners, and seek innovative solutions to ensure everyone can access and benefit from our mental health and wellbeing services in a digital space.
We commit to working in genuine partnership where we can, to promote and advance digital inclusion.
At Lifelink, we believe that collaboration is key to tackling digital exclusion effectively. We are committed to building strong partnerships with organisations, networks, and community groups that share our vision. By working together, we can pool resources, share knowledge, and develop innovative solutions to ensure our clients have equitable access to tools and support.
We commit to contributing towards a wider conversation, developing a sense of community and being part of something bigger - because digital inclusion is everyone's responsibility.
At Lifelink, we understand that digital inclusion is not just about technology—it’s about people, connection, and wellbeing. As a mental health organisation, we see firsthand how digital exclusion can affect clients. We are committed to being active participants in the wider conversation around digital inclusion, sharing insights from our work to highlight the connection between mental health and digital access. We aim to ensure that digital spaces are not just accessible, but also safe and supportive environments for mental wellbeing.
