We commit to understanding digital exclusion and how it impacts the people we work with.
We will continue to collaborate with people we support and frontline staff to gain deeper insights into the facilitators and barriers to providing meaningful, digital inclusion support within social care. We will use our learning to innovate organisationally and inform best practice across the sector.
We commit to delivering on digital inclusion across our organisation, based on our understanding of need.
Our existing, trusting support relationships are the foundation to opening up all the digital world has to offer to people receiving social care support. We will continue to develop and improve our Digital Skills & Inclusion training offer to staff, ensuring all Support Practitioners feel confident in their own digital skills and are well-equipped to guide people we support in safely embracing the online world.
We commit to identifying and utilising appropriate resources for digital inclusion.
We will utilise accredited resources and collaborate with nationally recognised networks to guarantee our digital inclusion support aligns with innovative best practices, avoiding the need to reinvent the wheel.
We commit to working in genuine partnership where we can, to promote and advance digital inclusion.
We will actively engage with our existing strategic networks to share our learning, including highlighting the significance of digital inclusion for Scotland's National Care Service. We will develop new relationships across the public, private, and voluntary sector to increase our impact.
We commit to contributing towards a wider conversation, developing a sense of community and being part of something bigger - because digital inclusion is everyone's responsibility.
We will continue to be part of building this conversation, ensuring that the voices and lived experience of people receiving social care support - and frontline social care staff - are not only heard but also utilised as a force for tangible, positive change.